Terms of sale
Welcome to La Collina dei Ciliegi website
To buy our products, first register by filling out the fields in the registration section.
Before confirming your orders, please read our General Terms of Sale and Privacy Policy.
A. If you are a private client, please provide the following information:
- Last Name and First Name
- Complete home address
- Shipping address (only if different from your home address)
- Telephone number
- Tax Identification Code
B. If you are a company, please provide the following information:
- Company Name
- Registered Address
- Shipping address (only if different from your registered address)
- Telephone number
- VAT number
Terms of sale
- All prices to the public include VAT
- Shipping costs shall always be charged with proper invoice. Unless otherwise indicated by the client, the invoice will be placed inside the shipping package.
- The prices of the products and commercial offers published on www.lacollinadeiciliegi.it may change, depending on the year, type of packaging and format. Therefore, La Collina dei Ciliegi s.r.l. reserves the right to make any changes to the price list and packaging methods at any time and without advance notice.
- The invoice for the products will be issued directly by La Collina dei Ciliegi Srl.
Safe Payment
All payments for the purchase of our products are made using the secure PayPal system. Absolutely no information about your credit card is disclosed to La Collina dei Ciliegi.
At the time of purchase, you will be asked to enter necessary invoicing and shipping information and to select a payment method.
Payment method
- Credit Cards accepted: Visa, Mastercard
- Paypal
- Bank transfer in advance
Please always indicate the purpose of the payment, thank you!
Shipping methods
All shipments are done via express courier.
Shipping costs
Shipping costs amount to € 24,40 VAT inc.
Free shipping for orders of more than € 99,00 (VAT inc.)
Right of cancellation
The right of cancellation (as per articles 64 and following of Legislative Decree 206/2005, Consumer Code, http://www.camera.it/parlam/leggi/deleghe/testi/05206dl.htm ) grants consumers with the right to withdraw from the purchasing contract. The product you purchased may be returned to the seller within and no later than 10 days from the date of receipt.
In order to exercise this right, the goods shall be shipped back, with an indication of the order number and date, at the following address:
La Collina dei Ciliegi Srl
Registered Offices: Via Luigi Galvani n° 24, 20124 Milan
Administrative offices: Viale Matteotti n° 2, 13900 Biella
Purchases from abroad
The terms described above are valid only for deliveries within the ITALIAN territory.
For all deliveries outside of Italy, please make an enquiry at: amministrazione@lacollinadeiciliegi.it
Controversie di consumo – ODR, risoluzione delle dispute online
Per risolvere extragiudizialmente le controversie con le imprese derivanti dagli acquisti di beni e servizi effettuati online o attraverso i mercati online (cosiddetti Marketplace), i consumatori possono collegarsi alla piattaforma telematica ODR, gestita dalla Commissione europea, raggiungibile all’indirizzo https://webgate.ec.europa.eu/odr ; una volta collegati possono scegliere l’organismo a cui rivolgersi per risolvere la controversia e attivare la relativa procedura.